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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Thomson

October 5, 2026

5  out of  5
rating by Sarah Thomson
"Can't say enough great things about TJ and his office. TJ has helped me with my insurance for years, and recently helped me review my retirement plan at no cost. Today Lisa helped me update my payment on my life and auto insurance and was a delight to work with. The team always greets you with a smile and is friendly and knowledgeable. Even though I don't live in the area anymore, TJ and his team answer all my questions via phone & text or through their virtual appointment option when I need to see things inngreater detail. It's great to get friendly and professional assistance when it fits my schedule. I'd recommend TJ and his team to anyone."
We responded:
"Thanks so much for the amazing review, Sarah! We really appreciate your support here in Alpena. Just reach out anytime if you need us - we’re here for you. "
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Megan Reid

October 1, 2026

5  out of  5
rating by Megan Reid
"Tj. And his amazing team have always been helpful and kind. They answer questions and help solve problems that I didn't know insurance actually did cover. Always polite. Always amazing thank you all for being amazing!!!"
We responded:
"Hi Megan, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent TJ Hoes’s team.  Please reach out to us if any questions come up!  - TJ Hoes’s Insurance Team "
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Lori Allen

September 29, 2026

5  out of  5
rating by Lori Allen
"I have been there for awhile and they have always been there for me."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Becka Smith

September 25, 2026

5  out of  5
rating by Becka Smith
"They always help when needed! Answer every question!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Cora Fox Dellar

September 22, 2026

5  out of  5
rating by Cora Fox Dellar
"Whatever I call, I always receive friendly courteous and prompt help. I'm happy with my insurance company."
We responded:
"Cora, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Danette (Zhazella)

September 22, 2026

5  out of  5
rating by Danette (Zhazella)
"Great service and got a great price! Annette was awesome handling the transaction."
We responded:
"Danette, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Alpena. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent TJ Hoes and Team "
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Thomas LeMonds

September 17, 2026

1  out of  5
rating by Thomas LeMonds
"Tried 3 different ways and 3 different messages and TG never called back. Very disappointing!!"
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Adele Carnahan

September 11, 2026

5  out of  5
rating by Adele Carnahan
"It's always a pleasure to deal with all the people at the office. They make you feel that whatever question you have is important and are eager to help in any way."
We responded:
"Adele, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Alpena insurance team! - Your State Farm Agent, TJ Hoes "
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Dan Abbenga

September 9, 2026

5  out of  5
rating by Dan Abbenga
"Quick service, and very helpful."
We responded:
"Hi Dan, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent TJ Hoes’s team.  Please reach out to us if any questions come up!  - TJ Hoes’s Insurance Team "
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James Ostby

September 9, 2026

5  out of  5
rating by James Ostby
"Gavin the representative who took my call was extremely helpful and courteous. Like a Good Neighbor State Farms is There rings true with Gavin😉"
We responded:
"Thank you for the 5-star review, James! We’re proud to serve the Alpena community and truly appreciate your support. "
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kim nichol

September 4, 2026

5  out of  5
rating by kim nichol
"There the best and easy to work with I will stay with them for a very long time there very nice group of people to work with and there rates a great Keep up the great work"
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Emilio Medrano

September 2, 2026

5  out of  5
rating by Emilio Medrano
"They answer the phone quick, very polite service, help great with any questions you have highly recommend place!"
We responded:
"Emilio, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Melissa Oaks

September 2, 2026

5  out of  5
rating by Melissa Oaks
"Always helpful and joyfully takes my calls, getting me coverage I need."
We responded:
"Thank you for the 5-star review, Melissa! We’re proud to serve the Alpena community and truly appreciate your support. "
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Phillip Sikora

August 26, 2026

5  out of  5
rating by Phillip Sikora
"Awesome insurance and customer service! They were so helpful when we had a problem. We are so grateful to have State Farm Insurance of Alpena!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on TJ Hoes’s team. "
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Marahall Chapman

August 19, 2026

5  out of  5
rating by Marahall Chapman
"Very easy to work with and responds fairly quickly! Saved me a bunch of money for the same coverage. Glad to have made the move to Statefarm"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Abc Def

August 18, 2026

5  out of  5
rating by Abc Def
"Breanna was a terrific agent. She was knowledgeable and prompt in returning my calls. Very satisfied.."
We responded:
"Hi Abc, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent TJ Hoes’s team.  Please reach out to us if any questions come up!  - TJ Hoes’s Insurance Team "
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Melissa Burns

August 18, 2026

5  out of  5
rating by Melissa Burns
"TJ and the staff have been taking care of my family's insurance needs for years. The team is friendly, knowledgeable, and highly responsive. This is an agency you can trust!"
We responded:
"Melissa, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Alpena. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent TJ Hoes and Team "
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kaylakathleen candy

August 12, 2026

5  out of  5
rating by kaylakathleen candy
"This branch of state farm is my absolute favorite! Their understanding, compassion and communication is over and beyond. Thank you for all yous do!!!"
We responded:
"Thank you so much for your kind review, kaylakathleen!  If you need insurance assistance, we are just an email or call away! - TJ Hoes, your State Farm Agent   "
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Casey Code

August 10, 2026

5  out of  5
rating by Casey Code
"TJ & his associates have been absolutely very kind, helpful, & have made things very simple in understanding & getting me the best savings! Thank you all for your help & time!!"
We responded:
"Casey, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Matt Nassoiy

August 5, 2026

5  out of  5
rating by Matt Nassoiy
"Gavin and Breana were great to work with on a new homeowners policy for us. Very quick to respond and a pleasure to work with. Thank you for being awesome!"
We responded:
"Matt, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Alpena insurance team is always here and happy to help. "
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Tim Kelle

August 5, 2026

5  out of  5
rating by Tim Kelle
"Company was quick on a quote very reasonable prices did not BS me around didn't change my payment after they quoted it to me they even called to check up on you see how things are going very positive very positive"
We responded:
"Hi Tim, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent TJ Hoes’s team.  Please reach out to us if any questions come up!  - TJ Hoes’s Insurance Team "
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Steve Kash

August 4, 2026

5  out of  5
rating by Steve Kash
"Breana was absolutely amazing. I felt I was in very good hands from the start. She explained everything very thorough and I had insurance right away. I even switched after 16 yrs with my previous carrier because I trust her more. Her communication and punctuality is outstanding, Never had to worry one bit. I encourage anyone needing insurance to reach out to Breana. I have 100% confidence in her."
We responded:
"Thanks so much for the fantastic rating, Steve! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Christine Rondeau

August 4, 2026

5  out of  5
rating by Christine Rondeau
"We met Breanna while looking for home and auto insurance. She was very friendly and polite, made our decision easy. The price was very reasonable and with her help it was easy to switch to State Farm. We would for sure recommend her to anyone looking for insurance. Thanks Breanna Chris & Tom Rondeau"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Alpena. "
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Julie Kubanek

August 4, 2026

5  out of  5
rating by Julie Kubanek
"Brianna was wonderful from my first call to get auto insurance. She was kind, patient, helpful, and knowledgeable. I felt that she cared about me and what was in my best interest. She took care of all of my needs and more. I am very grateful for Brianna and her wonderful customer service as well. I would highly recommend this office and Brianna."
We responded:
"Hi Julie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Alpena.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, TJ Hoes "
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Cody Nichols

August 4, 2026

5  out of  5
rating by Cody Nichols
"Got referred here by a friend. They were fast and reasonably priced and the staff are wonderfully to talk to."
We responded:
"Cody, thank you for the amazing review! Our Alpena insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - TJ Hoes, your State Farm Agent "